Frequently Asked Questions

Yes — because we use natural oils and butters, products may soften or melt in warm temperatures. This is completely normal and does not affect quality. If melting occurs, allow the product to return to room temperature before use.

Store in a cool, dry place away from direct sunlight and heat. Use clean, dry hands and keep lids tightly closed to keep products fresh.

When stored properly, most products last 6–12 months. Because we don’t use synthetic preservatives, keeping water out and storing properly helps extend shelf life.

Our products are made with simple, carefully chosen ingredients and are generally well-suited for sensitive skin. However, everyone is different — we recommend reviewing ingredients and performing a patch test before full use.

Tallow is rich in fatty acids and vitamins that closely resemble the skin’s natural oils. This makes it especially effective for deep moisture and supporting the skin barrier.

Some products are fragrance-free, while others are lightly scented with essential oils. We never use synthetic fragrance.

• Fix it with Fat → deep moisture & repair

• Rapid Response Balm → protection for hands & dry areas

• Garden Grown → plant-based Vegan option

• Busy Bee Barrier Balm → gentle baby care

• Rested Glo Eye Cream → under-eye nourishment

• Lavender Honey → calming, everyday moisture

Due to the nature of personal care products, all sales are final. If your order arrives damaged or there is an issue, please reach out within 7 days — we’re happy to help. CONTACT US

Yes — during warmer months, optionalheat-protective packaging is available at checkout. While it helps reduce the risk of melting, it cannot guarantee product condition due to shipping conditions outside our control.